Salon Envy

I went on a recommendation from a friend and I am so glad I did. Destiny was awesome. She explained the whole process and answered my questions on how to best manage my hair. I loved my haircut she did a fantastic job. She was very professional and made sure I got what I wanted. Following her recommendations my hair feels smoother and softer than ever.

Jalissa is AMAZING! Every time I go to her for highlights, she does a fantastic job, and I always leave happy. Highly recommended!! Service: Hair highlighting

I had terrible customer service from the receptionist desk today. I had an apt scheduled at 4pm today with Jalissa who I have really enjoyed but was unfortunately unable to make my commitment this afternoon. I called the salon yesterday at 2pm and left a voicemail letting the salon know that I needed to cancel and that I wanted to rebook for later this week or next pending availability. Today at 4:12 I got a call from the salon asking where I was - I informed them that I called to cancel yesterday and I could no longer make it. I was put on hold while presumably the receptionist went looking for my voicemail. They informed that they received my voicemail but that they had called me this morning and left me a voicemail (which I did not receive a missed call or voicemail) to ask me when I wanted to reschedule. As I did not receive the call or voicemail I did not call them back. I asked for documentation that they called me but they “have a landline that doesn’t track that.” They have now